Terms of Service

1. What Journzy is

Journzy is a writing studio with AI for character-driven fiction: it reads your manuscript against your story bible—characters, places, relationships that evolve chapter by chapter—and flags continuity contradictions while you write. The AI checks, suggests and remembers.

3. The AI never writes your story

This is a term of service, not a slogan: no code path in Journzy writes or rewrites your text on its own. The AI detects and flags; you decide and make the changes. Every flag carries a “Keep as written” button: an unreliable narrator, a lying character or a deliberate continuity break are your calls, and the author always has the last word.

4. A service that evolves

Journzy improves every week: features may change, and availability is best-effort, with no service-level guarantee.

If we ever discontinued the service, we would give you reasonable notice and you could export your manuscripts and your story bible before shutdown.

5. Plans and prices

The Free plan includes every feature that runs on Journzy's own servers, except the creator directory for writers. Features that use external AI model providers, and the creator directory for writers, need the Author plan. A creator listing is free on any plan, and Journzy takes no commission from creators: the writer and the creator agree the work and the payment between them, outside Journzy.

The Author plan costs US$19 per month or US$180 per year before tax. Prices are set in US dollars (US$). In the EU, the UK, Norway and Switzerland the price we show includes your country's VAT, in Mexico we show the base price plus applicable taxes, and at checkout Stripe charges the amount in pesos at its exchange rate; in the other countries where it is sold, applicable tax is added at checkout. The Author plan is sold only in the countries where Stripe Managed Payments covers the sale; elsewhere you can use the Free plan. The final tax depends on your billing address, and the total appears before you pay. You may pay in your local currency at the exchange rate that Stripe shows you; then the amount in your currency is what you are charged.

6. Payments

Obsurvive, Inc. provides the paid Author plan and is responsible for it. Link, a Stripe company (Stripe Managed Payments), takes the payment as the merchant of record for the payment and handles the indirect tax. Receipts, invoices, renewal reminders and refund notices come to you from Link by email. Your card statement shows “LINK.COM* JOURNZY”.

7. Renewal and cancellation

The subscription renews automatically until you cancel it. You can cancel at any time in Journzy (Account → Billing) or on link.com. Your access continues to the end of the paid period.

8. Refunds

If you ask within 14 days of the first payment of your Author subscription, we refund it in full. This refund applies once per person: it does not start again if you cancel and subscribe again, or if you change plan.

The annual subscription renews automatically, and Link emails you a reminder before each renewal. If you ask within 14 days of an annual renewal charge, we refund that renewal in full. Monthly renewals are not refunded.

To ask for a refund, write to hola@journzy.com. Outside these cases there are no refunds, except where the law requires one. You can also ask Link, the merchant of record, which decides under its own terms.

A refund ends your Author access at once. Your account goes back to the Free plan: your manuscripts, your bible and your versions stay, and you can export them.

A pause by an automatic safeguard does not give a refund or a credit. If we suspend an account for a breach of fair use, there is no refund beyond what the law requires. If we limit the Author plan without a breach by you, we refund the unused part of the period.

9. Referral programme

For each invited author who joins and pays the Author plan, you receive one free month of Author. It is granted after a 30-day hold, and cancelled if that payment is refunded or disputed during the hold. There is no limit on the number of months.

10. Complimentary access

Complimentary access granted to authors who used Journzy before launch is at Journzy's discretion.

11. Accounts

Your account is personal: keep your credentials safe and tell us if you spot unauthorized access.

12. Acceptable use

Use Journzy to write within the law, and don't try to break, overload or bypass the service's security. That's all.

13. Fair use of the AI

The Author plan has no fixed allowance, no counter and no extra charge for the AI tools. It is made for one author working on their own books, and heavy use by that author is normal use.

Fair use applies. Journzy may limit or suspend:

• one account shared by several people;
• bots, scripts or other automated use;
• bulk extraction of the AI's output, or its use to train a competing AI model;
• resale of the service, or giving other people access to it;
• several accounts, or other ways around the safeguards.

To protect the service, automatic safeguards work in the background. If one of them pauses an AI tool for a project, Journzy tells you, and the tool comes back the next day (UTC). Your text and your work do not change.

If we see a problem, we act in steps: first an email, then a limit, and only then a suspension. We tell you before we limit or suspend your account, except for fraud, a security risk, a legal duty or harm to others. You can ask for a review at hola@journzy.com. During a suspension, you can still export your work.

We may change the safeguards to protect the service. If a change makes the Author plan materially smaller, we tell you 30 days before, and you can cancel with a refund of the unused part.

14. Liability

The service is provided “as is”. To the extent the law allows, our liability is limited; nothing in these terms excludes liability that cannot legally be excluded or cuts back rights you hold as a consumer.

15. Governing law

These terms are governed by the laws of the State of Delaware, USA. This choice does not remove the mandatory consumer protections of the country where you live.

16. Changes and contact

We may update these terms; if a change is material, we will tell you by email before it takes effect. Questions: hola@journzy.com.