Subprocessors
Last updated: November 9, 2026
Obsurvive, Inc. provides Journzy and is the controller of your data, as our privacy policy explains. To provide the service we rely on these companies, which process personal data on our behalf and only on our instructions. We have a data processing agreement with each of them.
If we add or change one, we will update this page and its date. For any question, write to privacy@journzy.com.
List of subprocessors
| Vendor | Legal entity and country | What it does for Journzy | Personal data it handles | Where it processes | Transfer safeguard |
|---|---|---|---|---|---|
| Hetzner | Legal entity and countryHetzner Online GmbH, Germany | What it does for JournzyServers and storage: they host the site, the app and its databases | Personal data it handlesAll account and manuscript data | Where it processesGermany and Finland | Transfer safeguardNone needed (European Union) |
| Cloudflare | Legal entity and countryCloudflare, Inc., USA | What it does for JournzyCDN, DNS and security layer; file storage (R2) | Personal data it handlesIP addresses and request metadata, transiently. In R2: your images, exports and project copies, the encrypted backups of our databases, and the emails you write to us | Where it processesCloudflare's global network. Your images, exports and project copies are stored in the European Union | Transfer safeguardEU-U.S. Data Privacy Framework and Standard Contractual Clauses |
| Amazon Web Services (SES) | Legal entity and countryAmazon Web Services, Inc., USA | What it does for JournzySends our emails: account and billing notices and product news | Personal data it handlesYour email address, the email's content and its delivery status | Where it processesUSA (us-east-2 region, Ohio) | Transfer safeguardEU-U.S. Data Privacy Framework and Standard Contractual Clauses |
| Resend | Legal entity and countryPlus Five Five, Inc., USA | What it does for JournzySends the emails that give you access to your account, such as sign-in codes and invitations, and our emails when Amazon SES is unavailable | Personal data it handlesYour email address, the email's content and its delivery status | Where it processesUSA | Transfer safeguardEU-U.S. Data Privacy Framework and Standard Contractual Clauses |
| OpenRouter | Legal entity and countryOpenRouter, Inc., USA | What it does for JournzyRoutes AI requests to the model providers that serve them, with Zero Data Retention enforced for the whole account | Personal data it handlesThe text sent to an AI feature, for example for a continuity check | Where it processesUSA | Transfer safeguardStandard Contractual Clauses |
Not a subprocessor
Link, a Stripe company (Stripe Managed Payments), takes the payment for the Author plan as merchant of record. Stripe and Link receive your name, your email address, your billing address and your payment method to take payment and issue receipts. They do not process that data on our behalf: they are independent controllers of the payment data, and each of them handles it under its own privacy policy: Stripe and Link. Journzy never sees your full card number.